DOGWALKER etc! - Hawaii's Premier Pet Sitting Company

What services do you offer?

Private and group dog walking, cat visits, in-home overnight sitting, group doggy tours are 2-3 hours of play & socialization, pet taxi to the groomer, vet and airport, house sitting, and more. Special requests? Please let us know!

What kind of pets do you care for?

Our sitters have a wide range of experience with virtually every kind of creature; from dogs and cats, to hamsters and rabbits, jacksons and turtles, fish and frogs, and even horses! Please let us know if you have a special pet or unusual needs, and we will do our very best to meet your expectations.

What areas do you serve?

Dogwalker etc has sitters in almost every neighborhood on Oahu. Our service areas stretch the entire island wide! To inquire about availability in your neighborhood please call or drop us an email.

Are you licensed, bonded and insured (and what does that mean for me as a client)?

dogwalker etc is fully licensed, bonded and insured, and proud members of Pet Sitters International. As a member of Pet Sitters international, the largest governing organization in the pet care industry, we are required to abide by the highest of standards. What it means to you, and all of our clients, is peace of mind. We take responsibility for your pets and possessions when you put them in our care. That means that your property and your pets are fully covered, should anything occur while in our care. Having these policies in place shows a level of professionalism and commitment that you can trust.

Will there be consistency in our service?

Yes. At dogwalker etc., one of our main goals is to create a bond between your sitter and your pets, so they always feel safe and loved, even in your absence. Our sitters are from your neighborhood, which enables them to provide you with highly personalized service. We are able to provide backup sitters in the case that your primary sitter has an emergency or is not available for the dates of your service. Any substitutions will be communicated prior to service and are subject to your approval.

What is the purpose of the Free In-Home Consultation?

We provide a free in-home consultation so you have the opportunity to meet with your new sitter and communicate any information necessary so we may provide the best care for your pets. Please provide a key at the time of your consultation, which will be retained by your sitter or the office so we may provide you with continuous, convenient service and be readily available in case you have an unexpected need for our services.

What do you charge?

At dogwalker etc., we have a basic guideline we observe, but have some flexibility in pricing for different levels of service. Call or email us to receive our complete service & rates sheet. Please feel free to call us and we'll work up a plan for service designed to meet your specific needs and budget.

Can I make last minute arrangements?

Absolutely! Overnight services book up quickly, so please try to allow two weeks advance notice. If we are unable to provide you with the service you request, we will do our very best to find the next best solution to meet your needs. Most important is that no animal goes uncared for, and no plans are cancelled!

How do you determine what time you'll pay visits to my pets?

Whether providing daily visits or dog walks to your pets, we strive to keep as close to your pet's routines as possible. When we meet for your initial consultation, please let us know all you can about your pet's normal activities, and we'll do our best to keep that schedule!

Can you provide references?

We come with glowing references from many satisfied clients. Please ask your sitter to provide them to you during your free in-home consultation.

How am I billed for service?

Once your initial consultation has been completed we will send you an invoice for services (either through email or regular mail). We require 50% of the bill be paid before service begins and the remainder to be paid upon your return. If you are an on-going monthly client, we send our invoices out at the start of each month. We accept checks, cash or money orders.

When can I expect to meet my sitter?

Once you have booked service through our office (384-3164), you should expect a phone call from your assigned sitter within 24 hours. Please contact us if you do not hear from them during this period. You & your sitter may then arrange a consultation time that best suits your schedule. This consultation always takes place in your home.

How do you screen your sitters?

We put our sitters through many tests to assure they will provide professional, reliable, loving care to your pets. Each sitter is carefully screened, interviewed, criminal background checked, trained, tested, joined in the field, and we encourage our clients to give feedback on the sitter after every assignment.